Legal

Terms of Service

Last updated: June 11, 2026 · Effective: June 11, 2026

Plain English summary: By using DealerPlaybook you agree to these terms. The most important things: (1) AI estimates are tools to help you think, not professional appraisals — always verify before making financial decisions; (2) we're not liable if a deal goes bad; (3) you can cancel anytime and the Founders deal has a 14-day money-back guarantee.

1. Agreement to Terms

By accessing or using DealerPlaybook ("Service"), a sole proprietorship ("we," "us," "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all users, including free users, paying subscribers, and Founders members.

2. The Service

DealerPlaybook is a software platform designed to help independent car flippers organize vehicle purchases, track repair costs, use AI-generated estimates and market data, and manage their operations. The Service is available at dealerplaybook.ai and at automotive-insight-suite.replit.app.

3. ⚠️ AI Disclaimer — Read This Carefully

IMPORTANT: AI-generated content on DealerPlaybook — including repair estimates, market comparables, part-out valuations, deal recommendations, and any other AI output — is provided for informational and planning purposes only. It is NOT a professional appraisal, NOT financial advice, and NOT a guarantee of any outcome.

Specifically:

By using any AI feature on DealerPlaybook, you acknowledge that you are using the output as a starting point for your own due diligence — not as a substitute for it. DealerPlaybook is not responsible for any financial loss resulting from reliance on AI-generated content.

4. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are 18 or older and have the legal capacity to enter into this agreement.

The Service is intended for personal or small business use by independent vehicle buyers, sellers, and flippers in the United States. We make no representation that the Service is available or appropriate for use in other jurisdictions.

5. Accounts

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Do not share your password. Notify us immediately at support@dealerplaybook.ai if you suspect unauthorized access.

You may not create an account on behalf of someone else without their explicit permission or use another person's account.

6. Subscription Plans and Billing

Free (Hobbyist) Plan

The free plan is free forever with no credit card required. We reserve the right to modify the features included in the free plan with 30 days' notice.

Paid Monthly Plans (Pro, Scaler)

Monthly plans are billed on a recurring monthly basis. By subscribing, you authorize us to charge your payment method on a monthly basis until you cancel. You may cancel at any time; cancellation takes effect at the end of your current billing period and you will not be charged again.

No refunds are issued for partial months unless required by applicable law or at our sole discretion.

Founders Lifetime Deal

The Founders plan is a one-time payment of $299 that grants lifetime access to the Service at the Scaler tier or equivalent, including all features that exist at the time of purchase plus all future features added to that tier at no additional charge.

"Lifetime" means for as long as DealerPlaybook remains operational as a service. In the event the Service is permanently discontinued, we will provide at least 90 days' notice and no further charges will be made.

The Founders deal comes with a 14-day money-back guarantee. See our Refund Policy for full details.

Price changes

We reserve the right to change pricing for monthly subscription plans with at least 30 days' notice to existing subscribers. Price changes will not affect the Founders lifetime deal.

7. Acceptable Use

You agree not to use the Service to:

We reserve the right to suspend or terminate accounts that violate these terms.

8. Your Content

You retain ownership of all data you enter into DealerPlaybook (vehicle information, notes, financial records, etc.). By using the Service, you grant us a limited, non-exclusive license to store and process your content solely for the purpose of providing the Service to you.

You represent that you have the right to enter and use any content you upload and that doing so does not violate any third-party rights.

9. Intellectual Property

DealerPlaybook, including its design, code, AI models, training materials, UI elements, and brand assets, is owned by DealerPlaybook or its licensors. These Terms do not grant you any right to use DealerPlaybook's name, logo, or trademarks without express written consent.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED CONTENT.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEALERPLAYBOOK AND ITS OWNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR ANY FINANCIAL LOSS ARISING FROM YOUR USE OF THE SERVICE, RELIANCE ON AI-GENERATED CONTENT, OR ANY VEHICLE TRANSACTION YOU ENGAGE IN.

OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless DealerPlaybook and its owner from and against any claims, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) any vehicle transaction or business decision you make based on information from the Service.

13. Termination

You may close your account at any time by contacting support@dealerplaybook.ai. Upon termination, your right to use the Service ceases immediately.

We may suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or if we determine it is necessary to protect the Service or other users. In such cases, no refund will be issued for any unused portion of a paid subscription.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If not resolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, with the arbitration conducted in New Hampshire.

You waive any right to participate in a class action lawsuit or class-wide arbitration against DealerPlaybook.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms: